Terms of Service

By accessing and using the Hyix website and services, you accept and agree to be bound by the terms and provision of this agreement.

Our services are intended for business use. You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account information.

The content, features, and functionality of our services are owned by Hyix and are protected by international copyright, trademark, and other intellectual property laws.

These terms apply when you buy an animated explainer video from a Hyix video page. The price is shown on the page before you pay. Payment is processed by Stripe, and sales tax is added where we're required to collect it.

After you pay, you're taken to a download page for the finished version of the video you previewed. That page stays available, so bookmark it if you want to download the file again later.

Your license: you can use the video, for as long as you like, to market your own business. That covers your website, social media, ads, email, presentations and events. The license is non-exclusive, and you can't resell the video or license it to anyone else. Hyix keeps the copyright and may show the video in our portfolio and marketing.

Changes aren't included in the purchase price. Email hello@hyixteam.com with what you'd like changed, and we'll reply with a price and turnaround before any work starts. Nothing is charged unless you accept the quote.

Refunds: you can get a full refund any time before the file is first downloaded. Email hello@hyixteam.com from the address you paid with. Once the file has been downloaded the sale is final, except that we'll replace the file or refund you if it's damaged or isn't the video you previewed.

We make previews from publicly available information about your business. If something in a preview is wrong, or you'd like it taken down, email hello@hyixteam.com and we'll remove it.

Hyix shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions.

Questions about the Terms of Service should be sent to legal@hyixteam.com.